01Data we collect
Account data: name, email address, country, password hash and login timestamps.
Trading data: account identifiers, balances, equity, trade history and rule-evaluation results synced from your trading terminal.
Payment data: billing name, country, transaction identifiers and payment status from our payment provider. We never receive or store full card numbers.
Technical data: IP address, browser and device information, and pages visited, collected to secure the service and detect abuse.
Verification data: identity documents where required for payout compliance.
02Why we process it
To provide the service you purchased (contract): issuing accounts, evaluating rules, enforcing lockouts and paying performance fees.
To meet legal obligations: tax records, anti-money-laundering and sanctions screening.
For legitimate interests: fraud prevention, platform security, service improvement and support.
With your consent: marketing emails and non-essential cookies, which you can withdraw at any time.
03Who we share it with
Processors acting on our instructions: cloud hosting and database providers, our payment provider, our transactional email provider, trading-data bridge providers and analytics services.
Authorities where we are legally required to disclose. We never sell your personal data.
04International transfers
Some processors operate outside the UK and EEA. Where that happens, transfers rely on adequacy decisions or Standard Contractual Clauses with appropriate technical safeguards.
05Retention
Account and trading records are kept while your account is active and for up to five years afterwards. Payment and tax records are kept for seven years where required by law. Verification documents are kept for five years after the last payout, then deleted.
06Your rights
You may request access to your data, correction, deletion, restriction of processing, portability, or object to processing based on legitimate interests. You may also withdraw consent to marketing at any time.
To exercise a right, email support@livefxfunded.com. We respond within 30 days. If you are unhappy with the outcome you may complain to your local data protection authority.
07Security
Data is encrypted in transit and at rest. Access is restricted by row-level database policies so that you can only read your own records. Trading-platform credentials and API tokens are stored server-side and are never exposed to the browser.
Questions about this policy? Email support@livefxfunded.com or use the contact form.