Refund Policy

If you have not placed a single trade on the account, you may cancel within 14 days of purchase for a full refund. Once you place your first trade, the service has been consumed and the withdrawal right no longer applies.

Traders who pass the evaluation receive their challenge fee back with their first payout from the funded account, in addition to their profit share.

A challenge that ends because a daily or overall loss limit was breached is not refundable. The evaluation was delivered as described.

If a verified platform fault on our side caused a breach or prevented you trading for a material period, we will reset the account or issue a new one at no cost. Report the issue within 7 days with timestamps so we can check the server-side logs.

Duplicate charges and payments that did not result in an issued account are refunded in full, automatically where detected, otherwise on request.

Email support@livefxfunded.com from your registered address with the order reference. Approved refunds are returned to the original payment method within 5-10 business days.

Please contact us before opening a chargeback. Accounts subject to an unresolved chargeback are suspended, and any pending payouts are held until the dispute is closed.